Email Support

  • 2
  • Question
  • Updated 2 months ago
Is email support no longer offered?
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Theresa

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  • Frustrated

Posted 2 months ago

  • 2
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Leo, Official Rep

  • 382 Posts
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Hi Theresa,

Unfortunately, our Support team no longer opens cases via direct email.

If you have a case that needs to be opened, please fill out the form here to create the case:

https://support.citrix.com/cscase

If you are currently on one of our support offering plans and are an authorized contact, then please log in here instead.

If we missed updating this information on our site somewhere, please let us know where so that we can correct it.

-Leo