email with sharefile: share to a user that i don't know the email address

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  • Updated 4 weeks ago
Dear all,
i have a question: i have to share a folder with a user that i don't know:
i send the link using "Email with Sharefile" specifying the email of a colleague.
The colleague should forward the email to an external user (i don't know the email address of this user).
Seems is not working. how can i do?
thanks.
Photo of Marco

Marco

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Posted 4 weeks ago

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Photo of Amelie

Amelie

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Hi, have you tried to send the link ("Get a link") instead of using "email with sharefile" ? Since the link is not asking for recipients, I think this solution might work for your case.

(Edited)