Embedded CR/LF within merge fields

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  • Updated 2 weeks ago
  • (Edited)
I'm coming from an older EOL API and with the older API I was able to embed CR.LF characters within multi-line merge fields. The latest API appears to treat all whitespace as a single space. I'm attempting to insert a multi-line name and address textbox as a single field. Is this possible?

Example:

Some Company Name
Address Line 1
Address Line 2 (if empty, this line will not be present)
City, State or Province  Postal Code
Country (not present if US)

All as a single merge field.
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Steve Sommers

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Posted 3 weeks ago

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Vikas, Software Engineer

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Hi Steve,

The example that you have shared seems to be possible. Can you check the state of the completed PDF and confirm if it appears properly?
With the initial investigation that we have done, we observed that multiline merge fields are not appearing properly on the sign_url but on the executed pdf it shows up as expected.

Regards,
Vikas
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Steve Sommers

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I'm only viewing the sign URL. It should appear the same on both, or how could the executed URL be legally enforceable as technically, the layout could affect the context (if a "x" misaligns for example being at the end of a "selection 1" instead of the beginning of "selection 2" - I would not use it this way, just an example).
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Vikas, Software Engineer

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Hi Steve,

We have identified this as an issue and raised a ticket for the same.

Thanks and Regards,
Vikas