Enhancement Request - ShareFile Enterprise Two-Step Verification

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The company I work for uses ShareFile Enterprise. Recently an internal query was submitted on whether Citrix were looking at adding Mobile Application prompts to Citrix ShareFile Two-Step Verification process. Similar to Google Authenticator, Duo Mobile and Microsoft Authenticator App verification options.

I understand currently the two methods of verification are text message (SMS) or voice call to the phone number provided. But in my opinion text messages are insecure (can be intercepted) and voice call is not user friendly.

After raising a Citrix Support case I was advised this ShareFile Enhancement Request should be submitted here in this forum.

Thanks Nick.
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Nick Kuras

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Posted 3 weeks ago

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dungeoncrawl

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Agreed.  Other people have been pushing for this and other enhancements to 2FA for a while now.  Crickets.