Error Code: 102-B Download Link Expired

  • 1
  • Problem
  • Updated 2 days ago
A user is getting this message when following a newly created link that is set to never expire. I can access the linked files without problem.
The download link you followed appears to have expired.
Error Code: 102-B
Suggested Resolution
Please log in to ShareFile to generate a new download link, and try your download again.
Photo of Adam Smith

Adam Smith

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Posted 3 months ago

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Photo of Spencer Wagemann

Spencer Wagemann

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I have the same problem
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Muhammed Niyas

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While working with ShareFile API, I have same issue. I have set the expiration date as 2 days from download creation date. Then the link expiry error happens in the download creation date.

Any resolution for this issue?

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We're using the API as well and we have recently started seeing this more frequently. The process has been in production for a couple of years and we previously saw this every few months. Now we've seen Error Code 102 and Error Code 104 at least five times in the past three days.  How can we catch this error in our python code ?