Feature Request: Please add ability to resend notifications.

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  • Updated 5 years ago
Hello ShareFile Team,

I have an issue receiving ShareFile notifications every couple months. Each time it turns out to be an issue with ShareFile's email server being blocked or the notifications not actually being sent by ShareFile. The nice thing is that the notification history is available under the Admin tab in ShareFile, so I can see what notifications did not go through. The issue is that I cannot resend those notifications to the original recipient. This makes it difficult for them to know what that files were sent to them because they never receive a notification.

What I have had to resort to doing, is taking a screenshot of each notification (sometimes multiple screenshots for long notification, where you have to scroll down to see the rest of the notifications) and emailing those screenshots to the employee(s) so that they can see the files that were sent to them.

This can take a lot of time time depending on how many notifications did not go through. It would be great if you could resend the notification from the Notification History. Please add the ability to resend notifications it would be very much appreciated and would make my life easier when there are issues with the notifications.

Thank you,

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Posted 5 years ago

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