Files keep getting deleted

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  • Updated 6 years ago
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a number of times I am working in an excel sheet and when I save it, it deletes itself and ends up in my recycle bin. Any ideas?
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Posted 6 years ago

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Photo of Ashlee Burch

Ashlee Burch

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What tool are you using with ShareFile? Widget or Desktop Sync? It could be causing a delete if you have a one-way sync set up in Desktop Sync that is only set up to accept changes from the cloud to your local computer. Please let me know and I can assist you further.