Files keep getting deleted

  • 1
  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
a number of times I am working in an excel sheet and when I save it, it deletes itself and ends up in my recycle bin. Any ideas?
Photo of Rachael

Rachael

  • 1 Post
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Ashlee Burch

Ashlee Burch

  • 676 Posts
  • 32 Reply Likes
Rachael,
What tool are you using with ShareFile? Widget or Desktop Sync? It could be causing a delete if you have a one-way sync set up in Desktop Sync that is only set up to accept changes from the cloud to your local computer. Please let me know and I can assist you further.

Thanks!