Firewall Issue while uploading file from windows server

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  • Updated 1 week ago
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Hello All,

I have created the java code that is picking the file from folder and uploading it to ShareFile.
It's working fine everywhere on local system, but when I am running it inside the windows server, its throwing "java.net.ConnectionException: Connection time out".

Initially i thought its due to firewall issue, that's why requested to open the port 443 that is used by all HTTPS url, Since ShareFile is also secure. After opening the port  443 still I'm getting same error.

Please guide me how to resolve it ?

1st plz confirm which port ShareFile is using? Is is 443? After opening the port do i need to change some settings?



Photo of Binod Thakur

Binod Thakur

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Posted 1 week ago

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Photo of Nick Nicholls

Nick Nicholls, Employee

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443 is the port. If you can login to the windows server, open a browser and see if you can reach "https://secure.sharefile.com", or "https://<your_subdomain>.sharef...".

It is likely that your server environment has a domain whitelist and sharefile is not on it.
You should contact your windows server administrator for more information.