How do I change the default template for the welcome email

  • 6
  • Question
  • Updated 2 weeks ago
I want to send the welcome email to users to activate their accounts but do not want what is currently the default email.  How do I change it?
Photo of Lisa Kro

Lisa Kro

  • 1 Post
  • 0 Reply Likes

Posted 1 year ago

  • 6
Photo of dungeoncrawl


  • 45 Posts
  • 14 Reply Likes
The way we do it is to have a template Word document that we copy from and paste into the email template.  Not ideal, but it lets us standardize our welcome emails.   Would be nice if Citrix would create a place for us to drop in various "Welcome" Templates.  Doesn't seem too hard to implement.
Photo of LeoZun


  • 6 Posts
  • 0 Reply Likes
It would be nicer if they allow us to change the name of the person who sends the welcome email to avoid end users to reach that person only but the helpdesk or any department on charge of further assistance. Voting 1+ for this feature