Is it possible to download/backup a document room with the file structure intact?

  • 1
  • Question
  • Updated 2 months ago
One of my users created a "document room" with many documents arranged in a file structure. She would like to download those files with the folder structure intact. Is that possible?
Photo of Michael Lynch

Michael Lynch

  • 4 Posts
  • 0 Reply Likes

Posted 2 months ago

  • 1
Photo of Sagar Rao

Sagar Rao

  • 2 Posts
  • 0 Reply Likes
You can use the Sync Application - https://support.citrix.com/article/CTX207680

You can also request a Physical Backup which is a chargeable Service - https://support.citrix.com/article/CTX230577

Sagar