Is there a "check-in" "check-out" functionality in Citrix Files ?

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If two users are editing the same document at the same time, the one who uploads first keeps the modifications, while the other one lose them.
I've read that Sharefile had this option but never used it. 

Can anybody tell me about Citrix Files ? If this solution does not existe, how do you cope ?

Thank you!
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Amelie

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Posted 1 month ago

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Prabhat Tyagi, Engineering

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Hi Amelie,

Citrix Files for Windows has the Check Out (and correspondingly Check In when a file is checked out) as part of the right click context menu. Please refer to the  article: https://support.citrix.com/article/CTX228273 for more details.

Cheers
Prabhat Tyagi
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Amelie

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Hi, thank you for your quick answer.
I don't see this option. Instead of "check out" I see "make available offline".



Is there an option that our administrator has to enable ?
Thanks


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Prabhat Tyagi, Engineering

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Hi Amelie,


CICO feature requires File Versioning to be enabled at account level. It appears that’s not enabled. Please see here for more details - https://support.citrix.com/article/CT...


Cheers

Prabhat Tyagi
(Edited)
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Amelie

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Hi Prabhat, my account as file versionning enabled.





Also I see that my file has multiple version but still, no CICO options.


Am I looking at the right place ?

Thanks!
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Prabhat Tyagi, Engineering

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Hi Amelie,

As you can see, the Check Out option is missing from the web application as well.

Your account setting type for CICO has to be enabled. Please open a support case (https://www.citrix.com/support/open-a-support-case/), provide the account details and someone will assist you with enabling the AST for your account. Once done, your users should be able to see the check out / check in options from web application, Citrix Files and other supported tools.


Cheers
Prabhat Tyagi
(Edited)