login not authorized from this ipaddress

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  • Question
  • Updated 3 months ago
we are facing issue for newly created users... when trying to login gets following error "LOGIN NOT AUTHORIZED FROM THIS IPADDRESS" ... please help if any has solution... thanks in advance...
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Vijay

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Posted 3 months ago

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Vijay

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Ross Bender

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IP restrictions for allowed login addresses can be configured for a domain, typically for a range of addresses that cover an organization's public IP space. This is a setting that only Citrix can modify, so if you call support they should be able to help you out.