Make the Guide Center Optional

  • 3
  • Idea
  • Updated 5 months ago

The Guide Center icon (small blue compass) that is on every screen for ShareFile Accounts created after a certain date (can't remember the date) should be an option that the admin should be able to control. Currently for every client that I create it shows up and has tutorials for functions that I don't allow them to perform. This causes confusion and since the clients are not employees of my company but partners, questions about security. I would prefer that I be able to just disable the feature.

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Bob

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Posted 7 months ago

  • 3
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Leo, Official Rep

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Hi Bob,

I went ahead and adjusted your company account.  Can you see if it is still there for you?

-Leo
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Bob

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It is gone - thank you so much!
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Leo, Official Rep

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We did have someone look over the tutorials and it looked like two features were showing up for Client users that should not have been, so those have been adjusted to not do that.
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Angela Sanders

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Please remove mine too.  I don't want it on the screen/ don't need or use it.   It blocks the operational keys (like save and enter) when creating other user access for folders.  Thank you, Angela  Bill@BirnamWood-Capital is the administrator now, but I did all of the conversion uploads.  --Angela