Mandatory password reset - terrible idea for API users!

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  • Updated 3 months ago
I just found out about this mandatory password reset policy.  It is a terrible idea for customers that have automated uploads or downloads using the API because the password used by the API needs to be syncronized with a periodic manual reset.  That is a major hassle.  Also, this new policy wasn't communicated to customers, which resulted in well-established processes breaking.  I strongly urge you to prove an opt-out of this policy for certain accounts, otherwise your API basically becomes useless and I have to migrate to a different service that caters to API users.
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Seva Zaslavsky

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Posted 3 months ago

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Photo of Ben Grundy

Ben Grundy

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I agree with this - it is going to be an absolute nightmare every time they force a change if the effect of this weekend's mass reset is anything to go by.
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They did not announce how often this reset will take place too. What makes it even more terrible
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Tammy Lewis Deviney

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I agree- You have to go thru at least 5 minutes of screens to prove you are not a robot.  When I go in and manually change their password for them - it still does not recognize that they are a legit user!  Very Frustrating!!