When a document is sent, the signer receives it in an email from "documents@rightsignature.com" If the signer has been in correspondence with someone from our company who has been using their regular email address and then the document comes from this other email address, we have seen many instances of the document getting missed, sometimes showing up in junk or otherwise just not being noticed because they weren't expecting it to come from a separate email. I realize we can just give the signer a heads up, but that is easier to remember in theory than practice.
It would be great if I could select the "from" email address that I want to show up for the signer. And also for a third party integration like Podio/Globiflow to be able to insert that same piece of data if the third party software is used to generate and send the document.
It would be great if I could select the "from" email address that I want to show up for the signer. And also for a third party integration like Podio/Globiflow to be able to insert that same piece of data if the third party software is used to generate and send the document.