New version found" alert when using Citrix Files on a relatively large spreadsheets.

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  • Updated 1 month ago
One of our users is getting the New version found" alert when using Citrix Files on a relatively large spreadsheets.  She is the only user in the file, yet is warned that another user saved a new version of it.  She always chooses overwrite option, but why is she getting the warning in the first place?
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Chris Turner

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Posted 2 months ago

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Brian LeComte

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We also experience this, many time the user is in their own designated Home folder that no one else has access to
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Chris

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Which versions of Citrix Files for Windows are you running? Older builds use to have this bug in it, but it should have been fixed in newer builds. If the problem continues, it would be best to contact ShareFile support so they can work with the engineering team to solve the underlying problem. 
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Tom-Erik Valsø

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Hi. We also get this alert.  What version fixed this problem?
(Edited)
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Chris

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Same problem here. How can this be solved?