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Desktop Tools: Outlook Plug-in
not authorized to use this account - sharefile???
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Updated 6 days ago
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I have installed the plugin but when I enter in my username and password it says the following
- not authorized to use this account
Any ideas??
Alan F
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Posted 2 weeks ago
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2 weeks ago
David Prows
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Probably not enabled in "Enable ShareFile Tools" in Admin Settings.
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2018-04-13T08:49:15+00:00
Alan F
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ok, I will try this out. Hopefully it works. I will let you know either way. I have to contact the admin
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2018-04-18T08:23:48+00:00
Alan F
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Hi, I'm still having the same problem? any other suggestions?
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2018-04-18T08:25:46+00:00
Alan F
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2018-04-18T22:39:40+00:00
Leo
, Official Rep
306 Posts
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Hi Alan,
If your user account was set up as a client user instead of an employee user, that is another way to get this message.
-Leo
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Alan F
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Leo, Official Rep
If your user account was set up as a client user instead of an employee user, that is another way to get this message.
-Leo