• 1
  • Problem
  • Updated 11 months ago

From: ShareFile Support []
Sent: Friday, February 16, 2018 7:44 AM

Subject: ShareFile Support Request SFSUPPORT-123882

You tell me to use Sync,yet 1st thing that comes up is:
Cannot be configured to a network drive
Cannot set the ShareFile folder as a network drive
Cannot map a folder within the ShareFile folder

Originally we used problems, ShareFile tech then "i-Mapped" us, and another put us on "MapMacker" or something like that. We are having nothing but problems, and WANT the FILES back on our HARD DRIVE, and SYNC'd with ShareFile.

Can we SCHEDULE at time, for someone to log in with me, and get this set up correctley???
Sincerely......Gord Heisler,
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Gord Heisler

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Posted 11 months ago

  • 1
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Leo, Official Rep

  • 406 Posts
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Hi Gord,

We're sorry to hear about the issues you're experiencing with Support, and management will be reaching out to you.