Notification of security incident on weekend

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  • Problem
  • Updated 2 weeks ago
Received an e-mail notification this afternoon (Sunday) about a "security incident" on Citrix Sharefile .  There is no phone service available, the online chat is closed, I can't log in and I can't determine the severity of the problem to take any action.

This is a problem!!!
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Steve Meyerson

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Posted 2 weeks ago

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Joseph Carpenter

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There has been some discussion of this in another thread. See here:
https://community.sharefilesupport.com/citrixsharefile/topics/after-over-a-year-of-no-problems-sudde...

You are not alone in believing this is a problem. 
(Edited)
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Matthew

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Hi Steve, please refer to http://status.sharefile.com/ and https://support.citrix.com/article/CTX208278 for further information.