Hi Richard, we are investigating issues with the latest versions of OLP and Outlook 2007. Since Microsoft has stopped support for Outlook 2007, our long term options for supporting it as well is limited. Do you have plans to upgrade to a newer version of Outlook?
Hi Richard, this is a known issue we've been investigating.
So far, we've determined that this is most likely due to conflicts with other Outlook add-ins. Can you please try disabling other add-ins temporarily while installing the latest ShareFile Outlook Plug-in version?