Outlook Plug in - going back to 4.2883

  • 1
  • Problem
  • Updated 10 months ago
The Outlook Plug in for 5.1.1501.0 would not work with our Outlook 2007.   Removed and reloaded Plug-in 4.2.883 and it works fine
Photo of Richard Hutchison

Richard Hutchison

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Posted 10 months ago

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Photo of Sophia Su

Sophia Su, Product Manager

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Hi Richard, we are investigating issues with the latest versions of OLP and Outlook 2007. Since Microsoft has stopped support for Outlook 2007, our long term options for supporting it as well is limited. Do you have plans to upgrade to a newer version of Outlook? 
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Douglas Goodman, Employee

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Hi Richard, this is a known issue we've been investigating.

So far, we've determined that this is most likely due to conflicts with other Outlook add-ins. Can you please try disabling other add-ins temporarily while installing the latest ShareFile Outlook Plug-in version?