Outlook Plugin: Include Email History

  • 1
  • Idea
  • Updated 6 months ago
When using the Outlook Plugin for encrypted email, the history of the message is not included. This makes it difficult to have a back and forth encrypted email conversation as you have to log in to the web client to refer back to anything beyond the most recent reply.
Please add functionality to include email history for encrypted email when using the Outlook Plugin.
One related issue I found is located here posted by @ROBERT BADIOGLU but there may be others.
Thanks,
Jeremy
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TJC12

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Posted 6 months ago

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Photo of Douglas Goodman

Douglas Goodman, Employee

  • 11 Posts
  • 6 Reply Likes
Hi Jeremy - Replying to an Encrypted Email using the ShareFile Outlook Plug-in should include the previous message. Replying from the ShareFile Web app will not automatically include the previous messages in the thread.