Outlook Plugin Installation error

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  • Problem
  • Updated 2 years ago
I am trying to install latest outlook plugin and get a message that the specified account already exists and will not complete the installation.
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Posted 5 years ago

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Photo of Ralf


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This issue is probably not related to the plugin. It is a Windows issue and can be resolved using the Microsoft fixit: https://support.microsoft.com/en-us/mats/program_install_and_uninstall/en-us
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Michael P Fischer

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Here's the solution that worked for our office to fix the error "User already exists when installing the ShareFile plugin for Outlook 


Need to run the Microsoft Program Install and Uninstall troubleshooter
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Paul Arnone

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Thanks.  This fix worked for me.