I am trying to install latest outlook plugin and get a message that the specified account already exists and will not complete the installation.
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Posted 3 years ago
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This issue is probably not related to the plugin. It is a Windows issue and can be resolved using the Microsoft fixit: https://support.microsoft.com/en-us/mats/program_install_and_uninstall/en-us
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Here's the solution that worked for our office to fix the error "User already exists when installing the ShareFile plugin for Outlook
https://support.microsoft.com/en-ca/help/17588/fix-problems-that-block-programs-from-being-installed...
Need to run the Microsoft Program Install and Uninstall troubleshooter
https://support.microsoft.com/en-ca/help/17588/fix-problems-that-block-programs-from-being-installed...
Need to run the Microsoft Program Install and Uninstall troubleshooter
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