Citrix ShareFile

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Outlook Plugin Installation error

Problem
Updated 2 years ago

I am trying to install latest outlook plugin and get a message that the specified account already exists and will not complete the installation.

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Posted 5 years ago

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This issue is probably not related to the plugin. It is a Windows issue and can be resolved using the Microsoft fixit: https://support.microsoft.com/en-us/mats/program_install_and_uninstall/en-us

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Michael P Fischer

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Here's the solution that worked for our office to fix the error "User already exists when installing the ShareFile plugin for Outlook

https://support.microsoft.com/en-ca/help/17588/fix-problems-that-block-programs-from-being-installed...

Need to run the Microsoft Program Install and Uninstall troubleshooter

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2018-07-16T12:54:52+00:00

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Thanks. This fix worked for me.

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