Most of our users are on version 5.3 and they are all working just fine.
I have one user who is on 6.0.1858.0 though and Outlook ALWAYS disables AND inactivates the ShareFile/CitrixFiles plugin on startup. I've manually enabled and activated it a few times now and it refuses to stay enabled. It will even occasionally become disabled if she sends more than a few ShareFiles in a given session. I've uninstalled/reinstalled the plugin as well as purged the Roaming data.
We are using the latest version of Outlook 2016.
I have one user who is on 6.0.1858.0 though and Outlook ALWAYS disables AND inactivates the ShareFile/CitrixFiles plugin on startup. I've manually enabled and activated it a few times now and it refuses to stay enabled. It will even occasionally become disabled if she sends more than a few ShareFiles in a given session. I've uninstalled/reinstalled the plugin as well as purged the Roaming data.
We are using the latest version of Outlook 2016.