Outlook Sharefile Plug, "What's New" pop up, Suppress

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  • Updated 5 months ago
  • (Edited)
I see this has been asked before, searched but cannot find any resolution.  ShareFile Outlook Plug-in.  Looking for a registry key, something,  to suppress our ShareFile users from receiving a pop-up message regarding updates.  I want stop users from seeing update notificaitons such as the attached photo.
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John Taylor

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Posted 7 months ago

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Darryl

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See Deployment with custom registry keys at https://support.citrix.com/article/CTX207689.
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John Taylor

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Hi Darryl,  Yeah, gone over the deployment and familiar with.. The user has the client already installed and at a later date, Citrix releases an update.  The client automatically downloads the new version and (in example above) performs a silent install but gives the user a pop-up basically saying.. Hey, new version available and will be installed when you restart outlook.  One of our senior leaders does not want to see the popup.  He wants it to happen silently without having to read a "notice".
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Sophia Su, Product Manager

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Thanks for bringing this up, we are investigating options to make the updates less intrusive. 
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Beth Brickman

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Me too - any resolution?
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Jessica

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I am having the same issue at my firm.