Pictures of iPhone iOS 11 in Sharefile App - HEIC problem

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  • Problem
  • Updated 1 month ago
When uploading images from the Sharefile APP via upload, they will be transferred to Sharefile in HEIC format and can not be opened. Under Settings Photos (in iOS) I have set the option "automatic" below.
Nevertheless, the pictures arrive in the HEIC format. How do I solve the problem ?
Photo of albe


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Posted 3 months ago

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Photo of joey uziel

joey uziel

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Any answer on this