Preview failed for all files

  • 2
  • Problem
  • Updated 2 years ago
We are getting the 'Preview Failed' for all files on our installation right now.
Photo of Mikkel Dall Aarhus Kommune

Mikkel Dall Aarhus Kommune

  • 1 Post
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Posted 2 years ago

  • 2
Photo of Marques Deane

Marques Deane, Technical Support Engineer

  • 149 Posts
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Hello Mikkel,

It will be best if you open a support ticket at or call us at 1.800.424.8749 so we can look at the logs to determine what is going on. Again, I apologize for the issues you are having and we look forward to resolving this issue.

Thank you

Marques Deane