Printing to ShareFile not working

  • 1
  • Question
  • Updated 5 months ago
We use Microsoft Terminal Server in an Accounting Firm.  When I print from a Thomson Reuters program the ShareFile login window comes up.  I'm logged in as Administrator.  When a user here tries to print to ShareFile nothing happens so I'm guessing that it could be a permissions issue but I'm not sure.
Photo of Thomas Daniel

Thomas Daniel

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Robert Calantone

Robert Calantone

  • 1 Post
  • 0 Reply Likes
I am having the exact same problem. Only from my MAC the sharefile printer is not visible when printing a tax return on Ultra Tax VO.
Works well from my office PC
Photo of Lori D

Lori D

  • 3 Posts
  • 0 Reply Likes

We also have this issue in a remote session with TR Ultra Tax. The tax return will print to sharefile but the government copy will not.....  Very Strange!