reinstall sync app

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I had to reset my computer but I had all my data synced to an external drive.  is there away i can reinstall teh sync app and pick up the existing sync folder so it does not have to download all the data.  I have about 300-400 gigs of data.
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jason MAMC

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Posted 4 weeks ago

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Christopher Kroschel

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I don't care but please stop spamming
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jason MAMC

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this is not a spam.  this is a legitimate question, how do you consider this spamming?
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jason MAMC

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Do you mind removing your comment
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Rakesh Kumar, Employee

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You can try following these steps:

Assuming old data is @ E:\Work\ShareFile

1. Rename E:\Work\ShareFile -> E:\Work\ShareFile-old

Install sync and configure the same account and select the same folders to sync as you had earlier selected. During configuration select a new sync root folder (e.g. E:\Work\ShareFile ) right next to old ShareFile root.

2. Compare the top folder structures under
     E:\Work\ShareFile-old\Shared Folders <-> E:\Work\ShareFile\Shared Folders
     E:\Work\ShareFile-old\Shared With Me <-> E:\Work\ShareFile\Shared With Me
     E:\Work\ShareFile-old\Personal Folders <-> E:\Work\ShareFile\Personal Folders
     E:\Work\ShareFile-old\Favorites  <-> E:\Work\ShareFile\Favorites

make sure they are same. Otherwise check if you have missed selecting any folders for syncing.

3. Exit Sync. ( Do not need to wait for content to sync, just the top level folder structure should be created )

4. Delete the  E:\Work\ShareFile\.Database\.syncdb file. FYI .Database is a hidden folder. 
5. Make sure to also delete the E:\Work\ShareFile-old\.Database\.syncdb file from old ShareFile sync root folder.
6. Now rename ShareFile-old -> ShareFile OR copy the data from ShareFile-old to ShareFile.
7. Start sync.

Sync should just match the content hash from what is at remote. It will not download the files that matches remote.

1. This may result in uploading any files/folders again that are deleted from remote
2. In some cases if your local file is very old and there have been > 20 updates to that file on remote then sync will end up uploading this old file as latest.