Release Notes, Citrix Files for Windows, v 4.2

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  • Announcement
  • Updated 2 weeks ago
  • (Edited)
We are pleased to announce that the Citrix Files for Windows app is available for download. This is a public release and it marks the general availability (GA) of Citrix Files for Windows for customers.

How to download:

Overview

Citrix Files provides interaction with your native Windows file system without the need to have all of your files local on your device.

Requirements:

  • Local machine administrative permissions are required to install the app.
  • Windows 7 or newer is required.
Integration with Windows Explorer – access your files through the Windows Explorer S:\ drive (or next available drive if S: is already in use) . The files are downloaded only when accessed. Changes saved to files are automatically saved back to the cloud.



Right click context menu options – Right click on files or folders to access ShareFile actions. This provides ability to share, request, checkout, manage folder permissions,  initiate workflows, and more.



Citrix Files Dashboard - You can access the dashboard by left clicking on the Citrix Files system tray icon. The dashboard will show you recently uploaded files. You can also access your Settings and other options by clicking the (...) in the top right corner of the dashboard.  



Folder Mount Points – Configured via GPO policy, folder mount points allow for configuring drives to specific folders or Connectors.



Icon Overlays - Files and folders have an icon overlay to indicate their status. These overlays indicate if a file is saved in the cloud, checked-out, or in process of syncing to the cloud.



Notifications – Windows notifications are provided for common actions such as upload or sharing activity.




Who needs to know?
Citrix Files for Windows is for both Enterprise and SMB customers.

Documentation:
For more information about Citrix Files for Windows, please refer to the online documentation here: https://support.citrix.com/article/CTX228273
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Chris Anderson, Product Manager

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Posted 4 weeks ago

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Levi Gritton

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Do you plan to release a Citrix Files Sync client? Or will the sync client be phased out as an option going forward?
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Chris Anderson, Product Manager

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Citrix Files for Windows will eventually offer 'offline access' (sync) features and at a future date Sync for Windows will be upgraded to Citrix Files for Windows. If you're interested, stay tuned as the 'offline access' feature will be available as a beta feature in Citrix Files for Windows in the coming months. 
(Edited)
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Arjan Heuvelman

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Hi Chris, will the future 'offline access' feature also support network shares? That would be a great improvement. Because some of our traveling employees needs to sync data which is located on a file server and is not available via a shared Sharefile folder.
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Chris Anderson, Product Manager

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Hi Arjan, the end goal is to get to that point, yes. It wont be that way in the initial beta and possibly not in the initial public release of the feature as well, but the end goal would be to offer that support. 
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Evan

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Hi Chris,

We're having issues with Citrix Files for Windows and Citrix Profile Management/Roaming Profiles. There cannot be 2 instances off the application running on 2 machines at the same time with a roaming profile, as the first running instance locks the files in the "AppData/Roaming/Citrix/Citrix Files" directory. The second instance will only run after the first is shut down. 

Can we please get any information on how to fix this issue? ShareFile Drive Mapper did not have this issue and could run concurrently on multiple XD sessions.
(Edited)
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Chris Anderson, Product Manager

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Hi Evan, just to clarify is the same user trying to use the app on both machines, or is it different users on different machines? 
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Evan

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Hi Chris, 

Thanks for your quick reply. The same user on both machines, i.e. a Desktop server and an App server. In the log files, the Citrix Files gets stuck at "[DatabaseManager] Initializing global databases".

We need the user to be able to log into 2 places at once on 2 different machines with Citrix Files installed, as there are custom apps we have written that require the ShareFile data from the S:\ drive on the machine those apps run on, as well as allowing the user to still access files from the desktop they are logged into.
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Chris Anderson, Product Manager

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Thanks for the details Evan. We are looking into this to help figure out what went wrong. Stay tuned. If we need more details from you (logs, etc), we will reach out via email.
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Mike

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Hi Chris, will the ShareFile Drive Mapper app be phased out?  And when?   Also, are there any pitfalls with switching to this new app and removing Drive Mapper?   

Thanks
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Chris Anderson, Product Manager

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Hi Mike, yes, eventually ShareFile Drive Mapper will be upgraded to Citrix Files for Windows. This should happen later this year. I expect the start will happen at some point in October and will take some time - again going slowly. There should have been a communication to Master Admins, who had at least one user who logged into Drive Mapper since 2017, about the announcement of Citrix Files for Windows and the future upgrade to Drive Mapper. Before this upgrade starts though, we will build in a full upgrade / migration path between Drive Mapper and Citrix Files for Windows (CFWin), such as CFWin supported the existing Drive Mapper GPOs, etc.
As for today, the existing features in Drive Mapper are in CFWin, so no, there are no major pitfalls, however, it would require that you deploy the full CFWin GPOs as the current CFWin build does not support existing Drive Mapper GPOs. With that said, each deployment is slightly different, so I'd recommend deploying to a few test users first, before doing a full rollout - just to be safe. We do have a number of customers that have already done this. 
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Mike

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Thanks for the detailed answer.  This is helpful.

We have over 3 million files in our account.  One thing I'm noticing right away is that folder navigation is near instant in the Citrix Files apps.  Whereas with Drive Mapper, there would be a delay or sometimes it would even crash Windows Explorer.

A major complaint we receive consistently from our users (around 100 of them), is that sometimes files (especially Excel files) get corrupted when opened, worked on, then saved right back to the drive.    Does the new Citrix Files app address this issue?
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Chris Anderson, Product Manager

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Hi Mike, 

Thanks for the kind words on the overall quality / speed of Citrix Files for Windows that you are seeing!

We had fixed a similar issue (in a previous beta) in Citrix Files for Windows. It may be worth having a few of your ~100 employees trying it to see if they still encounter the issue. 
(Edited)
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Erwin

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Hi Chris,

I have upgraded from Drive Mapper to Citrix Files and I now am encountering an issue with the Network Share Connector. From time to time complete folders show up empty and even worse, files are empty. This is not giving me a good feeling. The only way to solve this is to logout from the client and logon again. Did you recieve more issue's like this?

(Edited)
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Prabhat Tyagi, Employee

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Hi Erwin,

Can you please submit logs (right click the system tray icon ->  help). We will have a look at it. 

Cheers
Prabhat Tyagi
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Erwin

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Hi Prabhat,

I have submitted the logfiles.
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Prabhat Tyagi, Employee

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Thanks Erwin. We looked at the logs and while there are valid 401 exceptions (until the network share was authenticated), we could not find any obvious reasons for the files not showing up. Can you please reach out to us on cfwin.feedback@citrix.com, we will take it further from there. 

Cheers
Prabhat Tyagi
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John LaTour

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Hi,

Want to replace Drive Mapper with Citrix Files in our XenApp environment. With Drive Mapper, I just needed to set a specific GPO (ShareFile Data Location) to the change drive letter it mounts to. (We use P:)

How is this done in the new Citrix Files GPO so that we see all of Favorites/Personal/Shared at the root level of P: and not S: or Z:? I see 10 entries for Mount Points, so I'm assuming I use that, but I'm unclear on the syntax. Is it simply:

Local Path = P:
Citrix File Path = \

Thanks!
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John LaTour

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Should all else fail, I suppose I'll just create this key in HKCU via GPO instead:

[HKEY_CURRENT_USER\Software\Citrix\Citrix Files\RootFolders]
"RootLocation"="P:"
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Chris Anderson, Product Manager

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Hey John, sorry for the delay. 

You were on the right path with your initial post. The way to do this is to create a custom mount point with the:
Local Path: P:
Citrix File Path: \
DisplayName: What ever you want to call it

We'll get this added to the support article so others know how to create a custom mount to the root of the account
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John LaTour

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Fantastic. Thank you!