Release Notes, ShareFile Web Application v 17.44

  • 1
  • Announcement
  • Updated 4 months ago
We are pleased to announce the release of the ShareFile Web Application, v.17.44. 

This release contains the following changes which will be rolled out to all customers in the coming week:

File Path for Favorites

We have updated the UI for files and folders that are favorited so that users can see the file and folder path when hovering over files. This will help users distinguish between files with similar names. 

Citrix Partner Trial Accounts
For trial accounts who are working with Citrix Partners, we have removed the option to "Request Plan Change" to avoid confusion on billing process and rates. 

The following customer issues are resolved with this release:
  • Some scroll bars were displaying incorrectly. 
  • Internet Explorer users were unable to input a custom date range when creating reports. 
  • Users of Dynamic Folder Templates were unable to rename folders. 

Who needs to know?
ShareFile Web Application updates are intended for all customers. 

You can learn more about ShareFile apps and features at our Support Site -
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Sophia Su, Product Manager

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Posted 4 months ago

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John Leahy

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Sophia - I've been working through an issue regarding the Capcha that's causing GT major issues where the Capcha checkbox does not appear for our users. Support Case# - 75046342.  Can we talk through this change and how we can work through it.
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Sophia Su, Product Manager

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Hi John, I got a quick update about your case and it sounds like the we are still in the process of identifying why the captcha service is being redirected on your network. I would recommend continuing to work with Brian to identify this. Thanks!