Release Notes, ShareFile Web Application v18.2

  • 1
  • Announcement
  • Updated 1 year ago
We are pleased to announce the release of ShareFile Web Application v18.2, the first release of 2018 (Happy New Year everyone!) The following change will be available to all customers in the coming days.

Storage Detail Report: Upcoming Section Header Changes

The Storage Detail report output structure will be updated in a future release. 
The current report structure is shown in the image below:
Going forward we will be adding a ‘Path’ column before the ‘Name’ column. This will remove the need for indented lines to depict subfolders and files. An example of the new report is below:

Admin Overview: New Master Admin Notification & Changing Account Name

If a new user is selected to be the account owner (master admin), they will now receive an email message informing them that they are the new account owner. You can change the account owner from the Admin Overview page in Admin Settings. 

Another new feature on this page is that you can now rename your ShareFile account directly from the Admin Overview page by clicking by hovering over the account name and clicking on the pencil icon. 

Added to File Drop permission consolidation

We have consolidated the "Added to File Drop" user permission with "Use personal File Box" user permission. Now accounts with File Drop enabled can create File Drops for any user that has a File Box without enabling an additional permission. To find out more about File Drops, please see

Autodesk 3D previews no longer available

3D previews for Autodesk files is no longer available. The Admin setting for enabling this functionality will be removed from user interface. 

There are also some small miscellaneous UI updates that include updated tool tips and removing outdated information from the Help page. 

The following customer issues have been resolved:

1. When accessing a file download or upload link that required login, new users were being redirected to the login page instead of through new user creation. 
2. The workflow section header was displayed in the left navigation for accounts with all workflow features disabled. 
3. Users who selected to receive bounce back email notifications were not receiving them. 
4. Preview errors when logged in with the same credentials through multiple secondary subdomains. 
5. Outlook plugin was not adding users to Shared Address Book
6. Dutch Language Welcome Template Has Extra Space for Account Name
7. Errors with user permission application through policy based administration. 
8. Left navigation sidebar was not expanding to full height when the browser window is adjusted. 
9. Floating Action Button in folder view doesn't animate
10. When opening a ShareFile link from mobile Safari, clicking on "Continue to Website" shows an empty page.
11. Email delivery failure when sending file via email in RZ
12. "Invalid Argument" In "Unable to Download" error message while downloading an empty folder.
13. New users licenses added via web app did not charge successfully. 

Who needs to know?
ShareFile Web Application updates are intended for all customers. 

You can learn more about ShareFile apps and features at our Support Site (
Photo of Sophia Su

Sophia Su, Product Manager

  • 195 Posts
  • 22 Reply Likes

Posted 1 year ago

  • 1

Be the first to post a reply!