Release Notes, ShareFile Web Application v18.20

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  • Updated 10 months ago
We are pleased to announce the release of ShareFile Web Application v18.20. The following changes will be available to all customers in the coming days. 

Account Cancellation Update

When an account is cancelled (ex. non-payment, cancellation of service), the customer will have 30 days to remove their data.  After which, all users will lose access to their account and tools, and the account will be deleted 90 days after cancellation. This is a completely automated process.

This release includes the following UI updates:
  • Accessibility updates: alt text has been added to icons and images on several pages. 
  • SharePoint Connector set up help text has been updated. 

The following customer issues have been resolved:
  • A customer initiating a storage zone migration was unable to view the migration on the background operations page in the Admin area. 

Who needs to know?
ShareFile Web Application updates are intended for all customers. 

You can learn more about ShareFile apps and features at our Support Site (
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Sophia Su, Product Manager

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Posted 10 months ago

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