Release Notes, ShareFile Web Application v18.3

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  • Updated 1 year ago
We are pleased to announce the release of ShareFile Web Application v18.3. The following changes will be available to all customers in the coming days:

Autodesk 3D previews no longer available

Another reminder that 3D previews for Autodesk files is no longer available. The Admin setting for enabling this functionality has been removed from user interface. 

Connectors Admin Page: Only show supported Connectors

We have updated the Admin settings page for Connectors to only show Connectors that are available to be enabled or created. If a customer account do not have a StorageZone set up that can support a particular Connector, that Connector will not be displayed. 

For more information about Connectors, please see

Miscellaneous UI Updates

This release includes a large bundle of small UI updates that include better error messaging and pagination improvements for the recycle bin and distribution group display in folders. 

The following customer issues have been resolved:
  1. Errors when searching for users through the Shared Address Book when sharing files. 
  2. Folders were displayed out of order in the Folder Template set up page. 
  3. Removing duplicate folders in a Folder Template was giving incorrect error messages. 
  4. For accounts displaying Storage Quotas, the storage quota display was showing up on all pages despite being a count of what's in Personal Folders only. This has been fixed so storage used is only displayed for Personal Folders. 
  5. Sorting by size on the download page is not working as expected. 
  6. When customizing the dashboard, enabling the Favorite panel was notworking as expected. 

Who needs to know?
ShareFile Web Application updates are intended for all customers. 

You can learn more about ShareFile apps and features at our Support Site (
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Sophia Su, Product Manager

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Posted 1 year ago

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