Release Notes, ShareFile Web Application v19.19

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  • Announcement
  • Updated 6 months ago
We are pleased to announce the release of ShareFile Web Application v19.19, which includes the following changes. These changes will be available to all customers in the coming week.

New changes

  • You can now share the latest versions of files and folders from OneDrive for Business.
  • Password reset emails now show the subdomain for the account.
Customer issues fixed in 19.19

  • After disabling a storage zone and migrating files to a new storage zone, the account might not update correctly.
  • When setting up two-step verification, the app remembers the first country code you select and attempt - even if you change the selection to a different country code.
  • New trial accounts are being created with a larger than normal daily email limit.
  • When adding a new note to a versioned item, the new note overwrites all previous notes created in that versioned items list.
  • Using Request a File and requiring sign-in causes both the sender and the recipient to be logged as the intended user.
  • When replying to an encrypted email in Safari using iOS, tapping Send takes you to the sign-in page and the reply is not sent.
  • The Trial Conversion page does not show the correct options.
  • When using two-factor authentication, using a non-US phone number for the backup phone causes the following error message to appear: "Failed to send, please make sure you entered a valid phone number."
  • When the administrator navigates to the Login and Security page in the Citrix Cloud console, the following error message appears: "AccountProvider: The item could not be found."
  • Customers who have selected a background color for the sign in screen but have not selected a background image might get a transparent background.
Who needs to know?

ShareFile Web Application updates are intended for all customers. 


You can learn more about ShareFile apps and features at our Support Site (
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Alberto Diaz, Technical Writer

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Posted 6 months ago

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