Remote Upload - Lets users drag+drop folders, says uploaded, but does not work whatsoever?

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  • Updated 2 months ago
I have a remote upload form embedded on my website. My customers are directed to that form and are required to upload data. Their data typically comes in the form of a folder with subfolders, so historically I had them .ZIP the topmost folder and upload that way. 


My concern is as follows: my customers mess up the upload the first time they try it, every time. The reason being is they drag and drop the folder into the upload field and get a confirmation that it uploaded. Let me reiterate that.
A user uploading a folder gets a confirmation that it uploaded.


This is a huge problem. I either need a way to specify the upload type as NOT a folder programatically, or I need folder uploads to work. Right now it is misleading my customers to believe that a folder is uploaded when it is not. 


Any advice would be great.
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Parker Smith

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Posted 2 months ago

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Parker Smith

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Anybody experiencing the same issue?