Removal of "add alternative Email address" option

  • 2
  • Idea
  • Updated 1 year ago
We has applied a restriction so that only the email domain of our company can use ShareFile Web. However, we found that users can add their personal email address on ShareFile by using "add alternative Email address" option

Is it possible to let us remove it in the future?
Photo of Tony Chan

Tony Chan

  • 9 Posts
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Posted 1 year ago

  • 2
Photo of Darryl


  • 60 Posts
  • 6 Reply Likes
We too have had some issues with the alternate email feature. It seems that a user can add an alternate email address then remove their primary email address. This causes issues with UMT and other administration. The ability to restrict the use of this would be valuable.
Photo of Ryan Jensen

Ryan Jensen, Manager, Engineering

  • 13 Posts
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We have added a story to expose this setting to account admins via the admin section. In the meantime, you can contact support and they can disable this setting.