Reports Issue

  • 1
  • Question
  • Updated 2 months ago
Hi, we are trying to create a storage detail report, but it just says pending and doesnt produce one.

We run this all of the time and we cant see what the issue is.

Thanks
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Daniel Dunn

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  • 1 Reply Like

Posted 2 months ago

  • 1
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Leo, Official Rep

  • 302 Posts
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Hi Daniel,

Can you try again now?  I just tried on an account with a lot of data and it failed the first time as well, but succeeded on the second and third tries, so I think it may be a problem that's been resolved already.  

-Leo
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Daniel Dunn

  • 15 Posts
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thanks, no its the same sorry. been on hold now 20 mins...
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Daniel Dunn

  • 15 Posts
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It still isn't working unfortunately, recurring reports are ok though.
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Leo, Official Rep

  • 302 Posts
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Hi Daniel,

If it's still not working, I would recommend logging in at https://support.citrix.com/cms/kc/customerservice/ and opening a support case, so that it can be looked into more directly.

-Leo  
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Daniel Dunn

  • 15 Posts
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ok thanks