Retry status update callback if it fails

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  • Question
  • Updated 4 months ago
Is it possible to configure RightSignature to retry failed requests for document status update callback?

We use /templates/.../prepackage.xml and set a callback_location where status updates are delivered, where we do some processing. If the server goes down these updates will not be processed, unless RightSignature makes another request after some time, like some other services (for example, Mandrill). Does RightSignature support this?

Thanks.
Photo of Sergey Zolotarev

Sergey Zolotarev

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Posted 4 months ago

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Photo of Kelly Leeman

Kelly Leeman, Employee, Software Engineer

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Thank you for your suggestion! That feature is not available at this time.  I have submitted your feature request for review. If you have any other suggestions please feel free to post them!