Revocation information for the security certificate for this site is not available

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  • Updated 2 weeks ago
We are new to ShareFile.  Most users are able to log in without difficulty, but some are getting the error message "revocation information for the security certificate for this site is not available" and also "the identity of this web site or the integrity of this connection cannot be verified".  It doesn't matter what they choose, it will not let them log in.  The workaround for now is to use Chrome.  I have tried removing the checks for "Check for publisher’s certificate revocation" and "Check for server certificate revocation" but it does not correct the issue.  Any assistance or guidance will be appreciated.
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Gloria McAuley

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Posted 2 weeks ago

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