RightSignature files overwriting each other in the Sharefile RightSignature folder

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  • Updated 6 months ago
I am sending the same template out to multiple people one or two a day from RightSignature.  When the files are signed,  they are being saved with th sam name in my RightSignature folder in Sharefile. But if more than 1 comes before I have renamed each one, the last one overwrites the previous.  How can I avoid that?
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Vanessa Rudin

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  • frustrated

Posted 2 years ago

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Kelly Leeman, Software Engineer

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Hi Vanessa, 

Sharefile works by versioning files with the same name.  Can you change the name on the documents so that they are not the same each time?
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INxSQL Training

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Hi Kelly,

I am having the same issue since I am trying to send the document to multiple individuals. Is there a way to generate a different version of the same file from the template? I do not see the option if there is one. I would expect to see a prompt or area to define the document name for the file when sending but nothing appears to give the option.
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We are having the same issue and we have versorning off. Any ideas?