Search for folder results are null even though match is exact

I'm using the C# SDK to query ShareFile for a specific client folder as such:

var searchResults = await sfClient.Items.Search(App.selectedclient).ExecuteAsync();
foreach (SearchResult result in searchResults.Results)

The folder name is a mixture of letters and numbers following pattern (# ## Aaaaaa Aaaaa - AA).

The search results are NULL every time; i'm having no other issues with any other searches with all letters or with consecutive numbers and letters (for example, ### Aaaaaaaaa - AA). Seems like something about the space between the numbers in the search string is causing problems. Please help.

Eric

4 Posts
2 Reply Likes
frustrated

Posted 3 months ago

3 months ago

Andy Berryman, Official Rep

19 Posts
5 Reply Likes

Can you try quoting the value that you are searching for to see if it changes the results? So instead of ... [# ## Aaaaaa Aaaaa - AA] ... you send in ... ['# ## Aaaaaa Aaaaa - AA']

Comment

3 months ago

Eric

4 Posts
2 Reply Likes

Results are still null after adding single quotes around the search string

If I remove the space between the numbers it returns the folder correctly, but this isn't an option as our client names have to match exactly.

Comment

3 months ago

Jeremy Rowe, Employee

5 Posts
1 Reply Like

Can you supply a code snippet of the call you're making (please remove any sensitive data) so that we can dive in deeper?

Comment

3 months ago

Eric

4 Posts
2 Reply Likes

To recap...

public static async Task<Folder> LoadFolderAndChildren(ShareFileClient sfClient)
        {
            //Search for the client folder
            var searchResults = await sfClient.Items.Search(App.selectedclient).ExecuteAsync();
            foreach (SearchResult result in searchResults.Results)

App.selectedclient is a string variable that represents the precise client name as it appears in ShareFile. The only client folder i'm not able to return in the searchResults object has a name with a pattern of "# ## Aaaaaa Aaaaa - AA". If I change their name to lead with "###" instead of "# ##" it returns fine.