Sharefile extension in gmail not working

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  • Problem
  • Updated 7 months ago
When trying to use the sharefile extension in gmail, I can attach the file but when I click on "Insert Link" the screen just spins.  I have to close gmail and go back to it to make it stop.  What could be the problem? 
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Tiffany Gomes

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Posted 9 months ago

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Steve Helder

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We have this issue as well.  To fix I have to clear the chrome cache.  On heavy users it has to be done many times a day.  It used to do it occasionally but has been doing it more lately without any changes on our side.  I wish I could help and haven't been able to figure out a long term solution.