ShareFile for Salesforce - How to enable for company community users

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  • Updated 2 weeks ago
Hello,
We have a Company Community licenses in SFDC for employees that just need to see the basics inside SFDC. I tried creating a custom permission set that allows them to see the object, but that doesn't seem to be working.
If anyone has any insight on this that would be great.
Thank you,
Michelle
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Michelle

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Posted 3 months ago

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Marques Deane, Employee

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Hello Michelle

Below is a document that shows how to add/modify/change permissions for users. Please let me know if this helps or if you need to do something specific which is not listed below:

https://support.citrix.com/article/CTX217124

Thanks,

Marques Deane
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Michelle

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Unfortunately this article only has information on how to set settings inside ShareFile, not inside Salesforce.
I can login to ShareFile via SFDC with my standard license, however our community license users cannot access it.
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Marques Deane, Employee

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Hello Michelle,

Not sure how to resolve this. Have you contacted Salesforce to see if they have additional instructions?

Thanks,

Marques Deane