ShareFile for Salesforce - How to enable for company community users

  • 1
  • Question
  • Updated 9 months ago
  • 1
Hello,
We have a Company Community licenses in SFDC for employees that just need to see the basics inside SFDC. I tried creating a custom permission set that allows them to see the object, but that doesn't seem to be working.
If anyone has any insight on this that would be great.
Thank you,
Michelle
Photo of Michelle

Michelle

  • 2 Posts
  • 0 Reply Likes

Posted 11 months ago

  • 1
10 months ago
Photo of Marques Deane

Marques Deane, Technical Support Engineer

  • 119 Posts
  • 5 Reply Likes
Hello Michelle

Below is a document that shows how to add/modify/change permissions for users. Please let me know if this helps or if you need to do something specific which is not listed below:

https://support.citrix.com/article/CTX217124

Thanks,

Marques Deane
2018-10-24T15:42:51+00:00
Photo of Michelle

Michelle

  • 2 Posts
  • 0 Reply Likes
Unfortunately this article only has information on how to set settings inside ShareFile, not inside Salesforce.
I can login to ShareFile via SFDC with my standard license, however our community license users cannot access it.
2018-11-30T20:39:34+00:00
Photo of Marques Deane

Marques Deane, Technical Support Engineer

  • 119 Posts
  • 5 Reply Likes
Hello Michelle,

Not sure how to resolve this. Have you contacted Salesforce to see if they have additional instructions?

Thanks,

Marques Deane
  • 1

Powered by Get Satisfaction