ShareFile Outlook Plugin error: D3DCOMPILER_47.dll cannot be found

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  • Problem
  • Updated 5 months ago
Hi, my client is running Windows 7 x64. I downloaded and installed ShareFile Outlook Plugin for Outlook 2016. Whenever my client clicks on the Outlook plugin button she gets the following error (please see attached image).

Any help on solving this issue without re-installing Outlook? Thanks
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Felix Rosa

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  • Frustrated

Posted 5 months ago

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Kevin Glenn, Senior Technical Support Engineer

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Hi Felix,

That particular file is not from the ShareFile Outlook Plugin. You may want to try repairing Microsoft Office or performing a re-installation.
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Felix Rosa

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Hi Kevin. 

That's what I feared :-( Oh well. As per your instructions and advice, I will try to repair before re-installing. Thank you so much Kevin. Have a great weekend!

Regards,
Felix Rosa