Sharefile REST API Upload call successful for large file, but hangs on response

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  • Updated 3 months ago
We're uploading files that are about 800 MB in size via the REST API, with code based on the python sample: https://api.sharefile.com/rest/samples/python.aspx It calls "/sf/v3/Items(FOLDER_ID)/Upload"

The file will successfully upload (after around 40 minutes) but then hangs (we let it run overnight and it got no response for over 16 hours). The line it hangs on is response = http.getresponse() where it has finished uploading, but is waiting for a response from sharefile. The hang isn't 100% reproducible, but has become more common (>50% of the time) as our file sizes have increased.
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Greg Nagel

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Posted 3 months ago

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