I am working on trying to get one of my users updated to v5.3 of the Outlook Plug-In. She keeps getting a pop up everyday that 5.3 is available and will be installed the next time she restarts outlook, but it never installs. I tried clicking on Get Latest version in her plug-in but it states that the newest version can not be downloaded. I went to uninstall her plug-in to do a fresh install, but it is not listed in her Programs. I tried removing the Plug-In within Outlook under the COM Add-Ins Option. I still continue to get the attached error message. Looking for assistance on this.