Slow Upload/Download from some machines

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  • Problem
  • Updated 5 months ago

Hello ,

A bit of a conundrum. Ill try to lay out the facts as clearly as possible:

- We have 100/100 Fiber connection

- I do all my testing with a 350meg Zip file so I can keep consistency.

- Windows 10 machines achieve 50-90 meg upload rate. This is acceptable to us

-Windows 7 machines plugged into the same switches, same cables, same firewall, same AV, etc achieve 15 meg or less.

HOWEVER, the windows 7 machines upload to Google Drive at 90+ meg.

I've messed around with MTU and every other nic setting and cant get a better result to sharefile.


Also - I booted up xubuntu to one of the SLOW machines using my flashdrive and it downloaded/uploaded as FAST as the windows 10 machines. It is NOT hardware.


I've tried Chrome/IE/Desktop App all same results

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Brett

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Posted 5 months ago

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Leo, Official Rep

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Hi Brett,

Do you have any access to an AWS server outside of ShareFile that you can try those uploads/downloads to?