have been using this product for many years now and was happy with it
until the last 3 months. My company has experienced so many problems with files not syncing, app’s that conflict with each other such as desktop and the map sync. Support has been terrible. Waits have been over 1 hour just to speak to someone not including time for them to remote in and fix a problem. Our calls are routed depending on the day to foreign people which who I can’t understand. Each support staff seems to have a different solution to the same syncing problem we have been having. They keep blaming Microsoft and are not responsible for fixing their own problem. I have hours and hours into this. Is my time not worth anything especially the employees in our company that are having the same challenges.