Temporary File Path for Mac with Citrix Share Files / Citrix Files ?

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  • Updated 3 months ago
What is the location of the files when performing an upload to Citrix files (i.e. copy and pasting the data from a local drive to the Citrix Files location.

I am asking this since, I am seeing a major consumption on the hard disk from this operation. I would like to know where the location is of the temp files so I can clear them and regain the space on my server hard drive.
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Jeff Serino (Dakine Systems)

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Posted 3 months ago

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Photo of Jeff Serino (Dakine Systems)

Jeff Serino (Dakine Systems)

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Ok, I have found the location of the cache - Although, the files contained in the cache are much more than set in the preferences "2GB" has anybody have detail in regards to ShareFile cache and what happens when you try and clear it. Just looking for more details as to the nature of ShareFile cache.
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Jason Yanchuleff, Manager, Engineering

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Hey Jeff,

Have a couple of suggestions/questions. First, if you can please complete the Report A Problem form found in the Help menu, this will allow us to attempt to diagnose any potential issues from your log files.

Are you using the offline feature currently? If so, offline files are excluded from the size of the cache setting in the preferences menu. Reducing offline directories will reduce hard disk usage in this case.

Additionally, please note that there is a Direct Upload option found in the right-click menu which will allow upload of files to Citrix Files without storing a second copy of the file in the local drive.

Thanks,

Jason